Vedensomspændende kundeservice

Professionel tjenesteydelser rundt om Deres eurolaser lasersystemer

Vore kvalificerede medarbejdere hjælper Dem i alle spørgsmål til Deres eurolaser-system og til alle tekniske problemstillinger i produktsortimentets omfang. Vi følger Dem over den samlede livscyklus af lasersystemet med et bredt tilbud af serviceydelser.

Alle ydelser i overblik


General service questions, technical questions, orders for spare parts and fault hotline

In case of general service or technical questions around your eurolaser system, spare parts orders and faults, please contact:

  • Hotline: +49 (0) 4131 / 9697-400
  • Fax: +49 (0) 4131 / 9697-444
  • Email: service@eurolaser.com

If you have any questions regarding a fault, please provide us with the following information:

  • Your company name
  • The serial number of your eurolaser system
  • The service ID number (fault tracking number) if you have already contacted us for this fault
  • Description of the fault Our competent service team will immediately support you.

 

 

FAQ – Ofte stillede spørgsmål

Her finder De svar på ofte stillede spørgsmål. Skulle De ikke finde svar på Deres spørgsmål kan De også via kontaktformularet kontakte os eller De lader Dem personligt vejlede.
Alle spørgsmål i overblik

Remote maintenance

For optimal service support, we offer remote maintenance via TeamViewer.

TeamViewer QuickSupport is a very compact customer module that requires neither installation nor administrator rights on the target computer. The connection to TeamViewer is secured during use via modern cryptographic encryption methods. A password is also generated for each session.

Procedure of a Teamviewer session:

  1. Contact our service support by telephone (+49 (0) 4131 / 9697-400)
  2. Download and start TeamViewer
  3. Tell our support staff the TeamViewer ID and password

ACADEMY – få mere at vide nu!

Udnyt også videreuddannelses mulighederne på eurolaser ACADEMY. Regelmæssige workshops og seminarer finder sted med skoling af Dem og Deres medarbejdere som forbedrer Deres Know-How.

 
© 1994 -2022 eurolaser GmbH. Alle rettigheder forbeholdes.


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