General service questions, technical questions, orders for spare parts and fault hotline
In case of general service or technical questions around your eurolaser system, spare parts orders and faults, please contact:
- Hotline: +49 (0) 4131 / 9697-400
- Fax: +49 (0) 4131 / 9697-444
- Email: service@eurolaser.com
If you have any questions regarding a fault, please provide us with the following information:
- Your company name
- The serial number of your eurolaser system
- The service ID number (fault tracking number) if you have already contacted us for this fault
- Description of the fault Our competent service team will immediately support you.
FAQ - Domande poste di frequente
Qui troverete le risposte a domande poste di frequente. Qualora non troviate la domanda alla vostra risposta, potete contattarci utilizzando il Modulo di contatto o richiedere una consulenza personale.
Panoramica delle domande
Remote maintenance
For optimal service support, we offer remote maintenance via TeamViewer.
TeamViewer QuickSupport is a very compact customer module that requires neither installation nor administrator rights on the target computer. The connection to TeamViewer is secured during use via modern cryptographic encryption methods. A password is also generated for each session.
Procedure of a Teamviewer session:
- Contact our service support by telephone (+49 (0) 4131 / 9697-400)
- Download and start TeamViewer
- Tell our support staff the TeamViewer ID and password
ACADEMY - venite a scoprirla!
Sfruttate i corsi di aggiornamento e perfezionamento della ACADEMY eurolaser. Workshop e seminari, tenuti ad intervalli regolari, offriranno a voi e ai vostri dipendenti la possibilità di migliorare il vostro know-how.
