With the expansion of our technical service, eurolaser customers can now achieve more transparency with their production costs, as these are known in advance for routine services.
Security of production is increased, as spare parts kits for routine maintenance are available in advance.
This minimises the downtime required for procuring spare parts. A further advantage is the high maintained value of the system.
The following choice of services is available:
Our Service team would be pleased to give you more details on the service hotline:
Tel: +49 (0) 4105 - 155-400
E-mail:
service@eurolaser.com
24 months warranty
Since July 2006 eurolaser allows 24 months warranty for all Laser Cutting Systems.
For further information please contact our sales departement via E-Mail or phone:
+49 (0) 4105 / 155-500.
Premium service agreement
It includes the maintenance of the system taking into account the system usage, i.e. a comprehensive service is carried out by the service engineers every 2000 operating hours.
This service "cheque-book" provides the greatest possible security of production. It can be individually expanded by the addition of other service products. In addition, eurolaser customers receive a price reduction on all services when they take out a service agreement.
Consumables are also discounted by 20% in order to reduce operating costs.
24-hour / 7 days support / hotline
In the event of a fault, eurolaser customers are able to obtain help and a fast solution to their problems "right around the clock".
They also have access to an extended spare parts supply service.
Extended spare parts supply
The dispatch of spare parts is guaranteed even outside business hours.
Warranty extension
The warranty can be extended to a total of 60 months from installation, thus considerably reducing the risk of incalculable costs. The scope of this warranty extension also includes system options supplied by eurolaser.
LCS premium insurance
In collaboration with our partner, eurolaser is offering a special machine insurance, which includes most risks. Amongst other things, risks such as operator error, negligence, induction, overvoltage and the machine catching fire are covered.
